Privacy Policy

This Privacy Policy describes how Lappy Power (“we”, “us”, “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our website (the “Site”) or otherwise communicate with us (collectively, the “Services”).

For purposes of this Privacy Policy, “you” and “your” means the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected.

By accessing or using our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use our Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational reasons. The updated version will be posted on the Site with a revised “Last updated” date.

How We Collect and Use Your Personal Information

We collect personal information from various sources depending on how you interact with us. This information is used to provide, improve, and protect our Services, communicate with you, comply with legal obligations, and enforce our policies.

What Personal Information We Collect

Information You Provide Directly

  • Contact details such as name, address, phone number, and email address
  • Order details including billing and shipping address, payment confirmation, and contact details
  • Account information such as username and password
  • Customer support communications you choose to share with us

You may choose not to provide certain information, but this may limit your ability to use some features of the Services.

Information We Collect Automatically

We may automatically collect usage data using cookies and similar technologies. This may include IP address, device information, browser type, and interaction with our Site.

Information from Third Parties

  • Service providers such as Shopify who support our website
  • Payment processors who handle payment transactions
  • Marketing and analytics partners using cookies or tracking technologies

How We Use Your Personal Information

  • To process orders, payments, deliveries, returns, and exchanges
  • To manage user accounts and provide customer support
  • To send service-related and promotional communications
  • To improve website performance, security, and user experience
  • To detect and prevent fraud or misuse

Cookies

We use cookies to operate and improve our Site, analyze usage, and personalize content. For more information about Shopify-related cookies, please visit https://www.shopify.com/legal/cookies.

You can control cookies through your browser settings. Disabling cookies may affect site functionality.

How We Disclose Personal Information

We may share your personal information with:

  • Service providers and vendors who perform services on our behalf
  • Payment, shipping, and fulfillment partners
  • Marketing and analytics partners
  • Affiliated companies
  • Legal authorities when required by law

We do not sell or misuse sensitive personal information.

Third-Party Websites

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. Please review their privacy policies before providing any information.

Children’s Data

Our Services are not intended for children. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us for deletion.

Security and Data Retention

While we take reasonable security measures, no system is completely secure. Data retention depends on business, legal, and operational requirements.

Your Rights

Depending on your location, you may have the right to:

  • Access or request a copy of your personal data
  • Request correction or deletion of your data
  • Withdraw consent for data processing
  • Opt out of marketing communications

You can exercise these rights by contacting us using the details below.

International Users

Your information may be stored and processed outside your country. Where required, we use lawful data transfer mechanisms to protect your data.

Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Lappy Power
Wide Angle Technologies
D-148, Okhla Industrial Area, Phase-1
New Delhi – 110020, India

Email: care@lappypower.com
Phone: +91 9315578034